QuEST Forum has developed and published a “white paper” on PDRs. The document is titled How to Use QuEST Forum TL 9000 Measurement Performance Data Reports. Its purpose is to provide guidance and help to PDR users. It provides practical information and examples on how to extract PDR data and report displays, perform data analysis and interpretation, set measurement targets and drive continual quality improvement. It is available for free download at: PDR Report
PDRs are compiled from mandatory monthly data submissions from all TL 9000 certified registrations, as required by the TL 9000 quality management system. QuEST Forum’s TL 9000 Administrator, the University of Texas at Dallas, manages the database, oversees operations and produces the PDRs. The TL 9000 Administrator also guarantees complete security and contributor anonymity.